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Association of Health Care Journalists Issues Commentary: 'Inboxologists', Chatbots Among Tools Medical Practices Use to Manage Patient Messages
November 21, 2024
COLUMBIA, Missouri, Nov. 21 -- The Association of Health Care Journalists issued the following commentary on Nov. 19, 2024:

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'Inboxologists', Chatbots Among Tools Medical Practices Use to Manage Patient Messages

By Karen Blum

Physicians and medical offices are often overwhelmed with administrative tasks like responding to dozens of patient portal messages. To help lighten the load, some health systems are using creative human and machine-p . . .

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