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Oracle Introduces New AI-Driven Workflows to Help Organizations Automate the Complete Customer Service Lifecycle
October 09, 2024

REDWOOD SHORES, California, Oct. 9 -- Oracle, a developer of hardware and software products, issued the following news release:

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New AI-powered capabilities increase service efficiency, reduce time-to-resolution, and improve the customer experience

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Oracle today announced new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand . . .

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