NICE Drives Organizations to Effectively Manage Entire CX Workforce With New Back-Office Capabilities
May 31, 2024
May 31, 2024
HOBOKEN, New Jersey, May 31 -- NICE, an enterprise software solutions provider, issued the following news release on May 30, 2024:
NICE (Nasdaq: NICE) today announced the launch of new industry-leading WFM capabilities, enabling organizations to effortlessly manage their front and back office workstreams in the digital era. NICE's new Inventory Insights capability, coupled with TTI, merges omnichannel, contact center, and back office into a common planning interval, subsequently rev . . .
NICE (Nasdaq: NICE) today announced the launch of new industry-leading WFM capabilities, enabling organizations to effortlessly manage their front and back office workstreams in the digital era. NICE's new Inventory Insights capability, coupled with TTI, merges omnichannel, contact center, and back office into a common planning interval, subsequently rev . . .