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NICE Launches Next Generation of Enlighten Copilot, Delivering AI-Driven Augmentation to The Entire CX Workforce
March 27, 2024
HOBOKEN, New Jersey, March 27 -- NICE, an enterprise software solutions provider, issued the following news release on March 26, 2024:

NICE (Nasdaq: NICE) today announced the next generation of Enlighten Copilot designed specifically for supervisors and CX decision-makers powered by purpose-built AI. This innovative solution addresses the critical market demand for AI-powered augmentation for the increasingly complex operational and analytical work of CX leaders. AI use in the workp . . .

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