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Carnival UK To Revolutionize Guest Experience Leveraging NICE CXone's Platform Completeness Converging CCaaS Voice, Digital, and CX AI
January 25, 2024
HOBOKEN, New Jersey, Jan. 25 -- NICE, an enterprise software solutions provider, issued the following news release:

NICE (Nasdaq: NICE) today announced that Carnival UK of the Carnival Corporation and PLC, the world's largest cruise operator group, has selected NICE CXone to revolutionize guest experiences by consolidating contact center operations on to a unified, AI-powered platform. Carnival UK will work with NICE Value Realization Services and Sycurio Professional Services to as . . .

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