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American Airlines Customer Service Team Members Ratify New Agreement
January 09, 2024
FORT WORTH, Texas, Jan. 9 -- American Airlines issued the following news release on Jan. 8, 2024:

American's nearly 15,000 Customer Service team members across airports, Premium Guest Services and Reservations, represented by the CWA-IBT, today ratified a new five-year agreement with the company. The new contract includes significant improvements in pay, benefits and quality of life provisions important to American's team.

"We are pleased to reach a new agreement w . . .

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